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Aeris Questions and Answers
1. What is AerisGuard™?
AerisGuard™ comprises a suite of products designed specifically to clean and protect heating, ventilation and air conditioning systems. The products include a range of specifically formulated cleaners and treatments, which, when used in combination helps firstly to remove the initial harmful micro-organisms and then secondly it protects the system from its potential return.
The cleaning products use unique enzyme formulations that break down biological contamination. These enzyme formulations are non-corrosive and complete environmentally friendly. The treatment products provide thin firms to all surfaces and protect these surfaces from potential recontamination.
2. What is the “Total Air Care Pack”?
Homes and small offices are just as likely to suffer from contamination in their heating, ventilation and air conditioning systems as large buildings. In fact most homes and small offices do not have regular service and maintenance done on their systems. This could create future disasters as the systems remain unchecked and the micro-organisms continue to proliferate unchecked.
The “Total Air Care Pack” was created to ensure that small heating, ventilation and air conditioning systems could be protected just as well as million dollar multi-storey buildings. The pack contains all the products required to completely treat an average sized home or small office.
The pack will be provided by your service technician. Check out our treatment results!
3. How does fungus, mold and bacteria get into a heating, ventilation and air conditioning system?
Fungus, mold and bacteria are common throughout all environments on earth. They proliferate particularly where there is moisture and where they have a source of nutrients. Within a home or building air conditioning system, the damp surfaces of heat exchange coils and the duct-laden air filters provide ideal environments for a wide range of bacteria and fungi to thrive. Since air conditioning systems typically rely on a combination of “fresh” air from outside and air that is recirculated within the building, it is impossible to prevent spores, bacteria and various micro-organisms from entering. However, by treating the air handling surfaces with AerisGuard™, one can prevent the extensive colonisation that often occurs within the system.
4. How are these micro-organism dangerous?
There are two dangerous elements to these micro-organisms:
Firstly, the organisms themselves are allergens which trigger mild to severe allergic responses initiate immune responses
Secondly, for some of these organisms, including both mold and bacteria, their by-products give off tiny fragments of toxins that can have an adverse effect on human health. Endotoxins and mycotoxins are toxins that have known detrimental affects on humans. The heating and ventilation system if contaminated with micro-organisms becomes an efficient circulator of these dangerous toxins.
5. My Kids have allergies - Will AerisGuard™ help?
Removing all potential contamination of bacteria and mold in your air conditioning system will go a great way in reducing the load of allergens in a living space. AerisGuard™ provides the only complete process for first removing the source of allergens and then protecting the space from its return for an extended period of time.
6. I have never had a problem with my heating, ventilation and air conditioning system before – Why should I now be concerned?
The environment created in your heating, ventilation and air conditioning systems is an invitation for micro-organisms to grow. The fact that this has not happened yet does not in any way guarantee that it will not occur in the future. AerisGuard™ is an insurance policy for a problem that hopefully never eventuates. Heavily contaminated homes and buildings cost the owner thousands of dollars in remediation and in some cases need to be torn down.
7. Is AerisGuard™ safe?
AerisGuard™ products are specifically formulated for application to internal heating, ventilation and air conditioning systems. The products present no toxicological implications to human health. The products have undergone extensive independent university validation, confirming that they are entirely safe to the building occupants.
In addition, the products are environmentally friendly. By improving the efficiency of heating, ventilation and air conditioning plant, application of AerisGuard™ can reduce the energy consumed by large installations. Since ventilation and cooling accounts for up to 50% of the energy consumed in some buildings, a reduction in this demand helps to reduce overall CO2 emissions and has significant environmental benefits.
8. Why isn’t yearly cleaning of my heating, ventilation and air conditioning system enough?
Cleaning is very important and does provide some protection against dangerous contamination of your system. As soon as your system is turned back on after cleaning the dangerous micro-organisms are starting to colonise surfaces. It only takes a small amount of water for these organisms to multiple through your system. AerisGuard™ is an insurance policy that will stop any dangerous colonization from occurring. The protective coating stops any potential growth from occurring for up to a year. A yearly clean and treatment delivers peace of mind to you and your family.
9. How often should the heating, ventilation and air conditioning (HVAC) system be cleaned?
If the heating, ventilation and air conditioning system is treated with AerisGuard™, no contamination can occur and a simple annual treatment will guarantee no microbiological re-growth. When a system is not protected with AerisGuard™, microbial growth will begin very soon after it has been cleaned, and the associated problems can return quickly.
10. What are the health symptoms of a contaminated heating, ventilation and air conditioning system?
While the symptoms vary greatly, the following complaints have all been documented:
Fatigue
Headaches
Nausea
Eye irritations
Allergies including skin irritations
Respiratory complaints
Suppression of the immune system
11. What is involved in cleaning a heating, ventilation and air conditioning system with AerisGuard™?
The heating, ventilation and air conditioning system has five main areas that can be contaminated. AerisGuard™ includes products specifically formulated to address each of these areas. Air filters should be cleaned or changed fairly regularly, depending upon their individual design specifications. When air filters are changed, the replacement filters should be treated with AerisGuard™ Filter Treatment. This will inhibit fungal growth within the filter, resulting in extended filter life and helping to reduce the concentration in the indoor environment of a range of potentially harmful organic particles.
The coil surfaces provide an ideal environment for bacterial colonization. Cleaning the coils with AerisGuard™ Coil Cleaner will remove the organic material that builds up between the coil fins, returning the heat efficiency and air flow of the system to its original design.
After cleaning, the coils should be treated with AerisGuard™ Coil Treatment. This leaves a residual coating on the coil surfaces, ensuring that there is no recontamination for at least twelve months.
Air conditioning system surfaces including ductwork, can be sources of contamination by bacteria, mold and fungus. Treating these surfaces with AerisGuard™ Surface Treatment both removes the contamination and provides a barrier against future colonisation.
12. What can I expect from my AerisGuard™ treated home or office?
The extent of the change varies dramatically, depending primarily on the state of the contamination in the heating, ventilation and air conditioning system. In general, one should expect a reduction in odors, a reduction in the occurrence of stale or stuffy air pockets due to improved air flow and an overall improvement in occupant satisfaction with the indoor environment. In addition, improved air quality should result in an improvement in occupant health – reflected in a reduced rate of skin and eye irritations, flu-like symptoms and other symptoms.
13. What is “Sick Building Syndrome”?
The World Health Organisation defines “Sick Building Syndrome” as: “an excess of work-related irritations on the skin and mucous membranes and other symptoms including headache, fatigue and difficulty concentrating reported by workers in modern buildings.” A significant source of sick building syndrome is now recognised as arising from the build up of bacteria and fungi that colonise air filters, ductwork, heat transfer coils and associated equipment of air conditioning systems.
14. How can you tell if my home or office heating, ventilation and air conditioning system is contaminated?
There are many different conditions that lead people to believe they may have a problem in their home or building including: Damp moldy smells that are circulated throughout the occupied space The air returns are dirty and covered with a fine dust
The air conditioning never reaches or has trouble maintaining the desired temperature even when it is not extremely hot outside Not enough air is circulated throughout the room.
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